Delete your LO account

Write to [email protected] and tell us the phone number on your account. We will confirm the number is yours, then delete the account.

What is deleted

Right away: your name, date of birth and phone number (the key they were encrypted with is deleted; encrypted database backups that still hold it expire within 7 days), delivery addresses, your Telegram link, any winner post about you, push notification tokens, and every signed-in session.

What is kept

Your past bids and payments stay as anonymous records under a random id, because published results and our financial records depend on them. They no longer say who you are.

If you are on a break you chose, your number stays blocked from making a new account until the break ends. If you have won a prize that is still being delivered, you can delete your account once it has arrived.